Terms and Conditions

Guest Rental Agreement for All Rental Properties

This contract sets out the terms upon which Seek.Ramble.Roam will provide a serviced ahouse to you as set out on the booking form (“Accommodation”). This contract is between the person who is the signatory to this Agreement (“You”) and Seek.Ramble.Roam.

1. Booking Confirmation

To reserve Accommodation Seek.Ramble.Roam will require 100% of the total amount due. This amount is refundable as long as less than 48 hours from initial booking and more than 14 days prior to your arrival you notify us that you no longer require your booking.

For bookings made within 14 days of arrival, full payment, by cleared funds, is required at the time of booking. In the event of a cancellation within this period no refund will be given.

If booking by telephone, once Seek.Ramble.Roam has confirmed acceptance of your payment details; or if booking via our website or email and the requested house is available, once you receive confirmation by email of your booking

should payment not reach Seek.Ramble.Roam within the required time stated, Seek.Ramble.Roam reserves the right to cancel any booking made and any money paid will be forfeit.
Failure to pay in accordance with the agreed terms of payment may result in suspension of Accommodation. Seek.Ramble.Roam reserves the right to charge interest on overdue accounts.

2. Method of Payment

Seek.Ramble.Roam accept the following methods of payment:-
• Credit/Debit Card: Visa, MasterCard

3. Booking Extensions

If you wish to extend your stay we will accommodate the request should we have availability. Payment must be made immediately on invoice. Failure to do so will result in a clean being schedule for the original day of check out.

4. Accommodation

You are only granted a licence to occupy the Accommodation and this agreement gives you no other rights either express or implied to the Accommodation.

5. Occupancy

The number of people permitted to occupy each house is limited to the number of beds. In some properties extra sleeping accommodation can be arranged. If the number of people permitted to occupy a property is exceeded, Seek.Ramble.Roam reserves the right to charge for additional guests at the rate of $78 per guest per night or additional guests will have to vacate the property.

6. Duty of Care/Responsibility

It is the responsibility of the Guest to ensure they are respectful to other residents living within the area in which they are staying. Guests must also ensure noise levels are restricted. Reports of excess noise from other neighbors to the Agent will mean automatic immediate termination of the stay. In addition, Guests have a responsibility and duty of care to ensure damage is not deliberately inflicted on the property or its contents. Smoking is prohibited and any evidence of this in the apartment will incur penalties. Such damages will be charged to the Guest via invoice payable within 7 working days

7. Arrivals and Departures

Guests can check in to their house from 3 pm on the day of arrival. Guests will be sent check-in information prior to arrival. Check out is at 10 am on the day of departure. Please note you will be charged $150.00 for checking out late.
Early Departures In the event that a guest needs to check out prior to the agreed departure date, Seek.Ramble.Roam will class the departure as the end of the stay and arrange for the property to be cleaned.

8. Inventory / Property Care

All damages, over and above the deposit amount, will be paid for by the guest within 7 days of receiving the invoice from Seek.Ramble.Roam. Failure to do so will result in a small claims court claim being filed on the next working day after the deadline. All interest, legal fees and any other charges related to recouping the outstanding debt will be paid for by the guest.

9. Additional Charges

Wifi: Wifi is available free in all property locations. Passwords will be provided on check in. However, Seek.Ramble.Roam will not be responsible for any fault associated with the user’s hardware or software and no support will be available and Seek.Ramble.Roam will not provide compensation in any form for its failure to work.

Cleaning: Seek.Ramble.Roam expects the property to be left in a reasonable state on departure. If, at Seek.Ramble.Roam’s discretion, additional cleaning is required on departure, the cost of this cleaning will be an additional charge, again invoiced and payable within 7 days.

Smoking: Smoking is prohibited in all houses. Anyone found to be smoking or evidence of smoking in the houses will incur a $250 charge by way of Liability to cover the additional costs of cleaning, freshening and airing the house over a 24 hour period. Any damages caused will be charged for in addition to this fee, again invoiced and payable within 7 days.

Keypad: Seek.Ramble.Roam will issue the guest with keypad entry codes with check-in information.
Parking: Seek.Ramble.Roam houses provide free onsite parking.

10. Liability

Seek.Ramble.Roam cannot be held responsible in any way for loss of or damage to, contents, furniture, fittings or any personal belongings at the house locations. Nor can Seek.Ramble.Roam be held liable for the acts or defaults caused by third parties. You are advised to ensure your own insurance policies cover loss or damage to personal property during your stay. Guests are advised to take out adequate travel and personal insurance.

11. Access to Properties

Seek.Ramble.Roam on occasion may need to access the property in which you are staying. Seek.Ramble.Roam reserves the right to gain access to all properties at all times. We will, wherever possible, endeavour to give guests as much notice as possible prior to entering the apartment.

12. Pets

Seek.Ramble.Roam regrets that pets are not allowed in the apartments unless specific allowance is granted.

13. Services

Seek.Ramble.Roam cannot be held responsible for any failure or interruption of services to the property, including electricity and water or any damage, disruption or noise caused as a result of repair works being carried out in another part of the property or development.

14. Communication

Seek.Ramble.Roam operates between the hours of 7am and 7pm Monday through Friday.

15. Charges

Depending on the source of your booking you may or may not be asked to pay a security deposit. In either case the lead guest takes full responsibility for any damage or additional charges and accepts that they will be the named person on the invoice and the liability to pay rests solely with them. The lead guest also agrees to settle the invoice within 7 days and accepts that failure to do so will result in interest charged at 8% per day for every day that passes that the invoice is unsettled, plus any fees incurred to recover the debt. The initial damage will be deducted from any deposit held on file and you give full authorization for this to happen whilst accepting that anything not recovered by the deposit amount will be paid in full by you, the lead guest, within 7 days of the invoice being issued.

16. Entire Agreement

This is an exclusive statement of the Agreement between the parties relating to the subject matter of the Agreement which supersedes all previous communications, agreements or other arrangements written or oral. It expressly agrees that no variation of this Agreement shall be effective unless in writing and signed by a duly authorized signatory of both parties.
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